Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,738 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,738 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleased to receive my last order from Electric Tobacconist USA recently. It is indeed a shame that the Washington State Legislature passed a law that prohibits any further purchases. I hope that changes will occur in the near future, perhaps through lobbying efforts or the passage of an amendment to the existing bill. Until that time, my experience with Electric Tobacconist USA will remain a fond memory.”

Helpful Report

Posted 1 month ago

“Reliable and communicative. Just a word about the NJOY daily,though. It seems that one of the dailies out of about 8-10 is defective. Meaning there is little charge in the battery. Still a better product than most. Really appreciate the convenience of ET”

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Posted 1 month ago

“So convenient to order online instead of searching for NJOY vapes! Excellent customer service.”

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Posted 1 month ago

“Excellent service! I've been a customer for awhile and have no intention of leaving”

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Posted 1 month ago

“Quality pods delivered every time I order.”

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Posted 1 month ago

“Applause to customer service. I appreciate the help and concern given to each order I have made.”

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Posted 1 month ago

“Njoy daily occasionally don't last a day, but this is sporadic. Packaging and transit time have greatly improved! Thank you!”

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Posted 1 month ago

“They have what I need, their prices are fair, and they ship reliably and somewhat quickly.”

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Posted 1 month ago

“very prompted service and perfect del of items”

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Posted 2 months ago

“By far the best e- cigarette I’ve used yet. Very happy with the product.”

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Posted 2 months ago

“All pods arrived wet and leaking”

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Posted 2 months ago

Hi Vicki, thanks for taking the time to leave us a review. We're sorry to hear your pods arrived leaking. Please reach out to our team via the Help Desk on the website, and we'll be able to provide further assistance. Best Regards - ET Team

Posted 2 months ago

“As usual, things went great and all was delivered. However, I much prefer your previous delivery company!!!”

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Posted 2 months ago

“Enjoy the product !! The new shipping is GREAT !! Takes days versus weeks for the delivery !”

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Posted 2 months ago

“My friend recommended blu to me and I really like them.”

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Posted 2 months ago

“This business has been great.....always delivers in time and it is appreciated”

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Posted 2 months ago

“I will change companies if you don't get the Vibe Power units back in stock.”

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Posted 2 months ago

Hi Barbara, thanks for taking the time to leave a review. We aim to restock the Vuse Vibe Power Unit as soon as possible. In the meantime, you can sign up for stock notifications via the product page to be informed when it's available again. Best Regards - ET Team

Posted 2 months ago

“Love you guys ! You take great care with your customers and always answer back quickly !!! I have been a loyal customer for a couple years now ! Thank you all and Merry Christmas!!!”

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Posted 2 months ago

“I was happy with the first two deliveries of my blue pods. But now you won’t ship it to my state, which is Connecticut. I’m very disappointed in that.”

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Posted 2 months ago

Hi Stephen, thanks for taking the time to leave us a review. We're sorry to hear you encountered this problem. Unfortunately, it's no longer possible to ship to your zip code at this time, as our carrier network cannot currently find a reliable last-mile shipper for your area. I am sorry about this. If you would like to receive an update should we deliver to your address again in the future, please follow the provided link and enter your zip code, you will then be prompted to enter your email address - This will sign you up for notifications - electrictobacconist.com/zip-code-checker. We apologise for any inconvenience caused. Best Regards - ET Team

Posted 2 months ago

“easy to order, fast delivery, good company to do business with.”

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Posted 2 months ago

“I liked them but you won’t allow them to be sent to my home. I’d order more but according to you I can’t. I don’t like any other products you have but these.”

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Posted 2 months ago

Hi Judy, thanks for taking the time to leave us a review. We're sorry to hear you're having trouble reordering from us. Please contact our team via the Help Desk on our website, and we'll be able to provide further assistance. Best Regards - ET Team

Posted 2 months ago

Electric Tobacconist USA is rated 4.8 based on 35,738 reviews