I've been a customer for a couple years with very few issues. The only reason I gave them 3 stars is for some reason they quit carrying lostvape products which is very disappointing cause that's the only product I use. Now I just read their shipping has become a problem. So it comes down to this order if it doesnt show up in a reasonable time frame this will be my last order. it's already a bit of a hassle to have to order from two different places to get what I need. I'm loyal to a fault and would prefer to keep ordering from ET. I will update my review when I get my order to let everyone know how long it might take to get their order.