Ordered on July 7th, package originally showed "Out for Delivery" on July 25th. Today (August 8th) I woke up to see the tracking shows my package as delivered, yet no one in my household signed for any package and there is no package in my possession. This package required an adult signature, so them saying it was delivered is outright fraudulent as NO ONE signed for it. This of course happened right before the end of the 30 day window to ask for a refund. I have gone ahead and submitted a complaint with the BBB, I advise you to check their BBB profile and see the other complaints as well. If you are seeing this review please take it as a sign to never order from these people. You WILL NOT get your package and they WILL give you the run around. Simply a scam company that is using their once good name to defraud people of their money and their product.