I wasn't going to do a review but ET kept sending reminders so I'm going to oblige. I put in a help desk ticket for an issue with an ordered product. I waited but no follow up. Perhaps you should focus more on completing the tickets instead of constant reminders to do a review. Anyway, I hate giving less than favorable reviews but a simple reply would have been the easy option for ET to avoid this. ET customer service missed the mark here.
6 years ago
Electric Tobacconist USA has a
4.8
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