Been a loyal customer for over a year. My most recent purchase keeps saying declined but you guys keep charging my bank account. It won't charge your bank account if the CVV is wrong... Nice try. So I got charged twice and it says my purchase is incomplete. The previous time you had to resend my purchase because I never received it. I live in Aurora so I was able to order AND receive my purchase the next day. I am looking at other options now because you guys have burned me twice and I no longer want to give you my business. Its sad because I always had a positive experience with you guys. Not anymore...