The prices at Electric Tobacconist are hands down better than local brick and mortar stores. I can even respect the inconvenience, but necessary, signature upon delivery. I appreciate the fast shipping and nicely packaged items. My concern is that I contacted customer support for a product recommendation. Although they did respond, they suggested products that were not in stock. I replied to notify them of this and although they confirmed the item was out of stock, they did not suggest an alternate product. So mote it be—order for low prices but don’t expect great relations.