Ordered 5 items on April 5. Paid extra for priority shipping in hopes that my package would be delivered ASAP. My order sat in their warehouse for an entire week. I sent two requests for help from their customer service department and was ignored both times (I have checked and re-checked my spam and junk mail so that is not the problem). I am extremely confused due to the fact that I live 20 minutes away from Boulder, yet my USPS tracking information is now saying my package is in Souix Falls, South Dakota. The order has left the distribution center in South Dakota two times, so I believe a loop was put onto my package to delay it further. This was my first time using this website and though the ordering process was easy I am extremely upset by the fact that I have received no information from this customer service department on where my package actually is. I would appreciate it if someone saw this review and reached out in regards to the information I am providing.