Hi. I ordered a bag that was a much different colour to the advertised colour so much so that I reordered it as was convinced I had been sent the wrong one but the 2nd one was the same. I have paid p&p twice now for an item that is not as advertised and am led to believe this will not be refunded which seems unfair if been misled with the item description. It was a shame as it’s a lovely bag and I have bought from you before and been happy with my purchase.
6 years ago
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