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Elsie's Attic Reviews

4.6 Rating 3,924 Reviews
91 %
of reviewers recommend Elsie's Attic
4.6
Based on 3,924 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Visit Website

Phone:

0115 846 3483

Email:

help@elsiesattic.co.uk

Write Your review

My daughter told me 3 days ago she was getting married this week ! Obviously I was panicking my dress would arrive in time I contacted Elsie’s attic to ask if I could pay extra for quicker delivery, the reply back was no need to pay extra and they had sent on a 24 hour delivery! Well am delighted to say it arrived today and it’s gorgeous, thank you for going above and beyond x
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Posted 5 months ago
Lovely dress until I tried to return it. Returns policy is illegal in UK. I messaged about this on Facebook, but comment was removed and I'm now no longer allowed to comment on their posts. Avoid
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Posted 2 years ago
Terrible customer serive. After wearing a dress once and it having a tear after been on aprox 5 mins, emailed several times to be told they thought it was a rip. Must be horrific quality item if its ripped like that. Its a line right down where 2 bits of cordaroy meet so it's definitely a fault. Totally dismissed.
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Posted 2 years ago
I’ve purchased a few items recently and they are of superb quality, definitely worth every penny! Communication all the way and delivery pretty quick too. All in all a great service! Well happy
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Posted 2 years ago
Delivery was fine - 4 working days. Items were all as described and fitted me beautifully. Excellent quality and value and something different from the high street chains. Will definitely order again.
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Posted 3 years ago
Really disappointed. I had to return an item due to sizing and I’ve been refused a refund due to the top having make up stains on it. I never tried the top on as it was clearly much too large...I know I returned it in perfect condition. Won’t be using again ☹️
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Posted 3 years ago
Always fantastic service and my new tops fit perfectly
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Posted 3 years ago
Second time I’ve purchased from Elsies Attic - the hoodies are great quality, really comfy & cozy and love the designs Always asked where I’ve bought them from! Would say sizing is true to size and service is second to none Prompt dispatch Highly recommend :)
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Posted 3 years ago
Elsie's Attic was recommended by a friend, who thought their clothing would suit my style. I have purchased several pieces and am very happy with the garments and the service provided by EA. I returned one item which was an easy and straight forward process. I have recommended EA to other friends after they complemented me on EA garments.
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Posted 3 years ago
I love the clothes from Elsies Attic and it’s my go to site anytime I want to treat myself. They always have something I adore in stock. A bit like having a personal shopper.
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Posted 3 years ago
Love my grey camo star hoodie, quick delivery & great fit. I can’t wait for the gin bunny hoodie & a t-shirt to arrive which I’ve just ordered!
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Posted 3 years ago
arrived quickly. good quality.
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Posted 3 years ago
These was a present my daughter loved them.
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Posted 3 years ago
Good quality clothing that is a little different. In love with my new coat & dungarees.
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Posted 3 years ago
My second purchase from Elsie's Attic - a second luxe hoodie! Quick and efficient; high quality clothes, will definitely be using again - would recommend.
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Posted 3 years ago
I bought the leopard print dungarees in khaki. They are really comfy. Exactly as described.
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Posted 3 years ago
The process of ordering was simple and the product quality was very high. The hoodie fitted well and I love it.
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Posted 3 years ago
Really lovely clothes and excellent service
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Posted 3 years ago
great service
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Posted 3 years ago
Lovely clothes from a great company. I have had so many compliments on the leopard dungarees! Also love the hoodie dress so very much, I may never wear anything different again! Returns were super easy & refund issued swiftly.
Elsie's Attic 5 star review on 17th February 2021 Elsie's Attic 5 star review on 17th February 2021 Elsie's Attic 5 star review on 17th February 2021
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Posted 3 years ago
Elsie's Attic is rated 4.6 based on 3,924 reviews