Elsie's Attic Reviews

4.6 Rating 3,924 Reviews
91 %
of reviewers recommend Elsie's Attic
4.6
Based on 3,924 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Visit Website

Phone:

0115 846 3483

Email:

help@elsiesattic.co.uk

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I love the clothes from Elsie's Attic - especially during lockdown as they look great and are comfortable. The quality can be a little hit and miss - sometimes seams aren't finished properly and I did have one top arrive with a hole in it which was a shame.
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Posted 3 years ago
Super cosy hoodie, love it!
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Posted 3 years ago
Unfortunately I had to return goods that I ordered as it was not what I was expecting. But the customer service and refund was excellent!! Will definitely order again!
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Posted 3 years ago
I’ve bought several items from Elsie’s Attic. All their products are of amazing quality and I haven’t found a fault to this day. The items have always arrived in good time, including when things were running slower due to ‘The Virus that shall not be named’. Will continue to use Elsie’s Attic in future. ( I’ve always been complimented on the items I have bought, so I’ve always recommended, and always will )
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Posted 3 years ago
Service fantastic!
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Posted 3 years ago
Quality fabric, super warm.
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Posted 3 years ago
Loved my product, arrived in good condition and on time
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Posted 3 years ago
Love the clothes good quality and fit well. Would give a perfect review but your 14 day return policy is to short for me I wanted to return something but found I was out of time
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Posted 4 years ago
Clothes were good quality so happy with them. The order was posted fairly quickly considering they didnt have an address for me. Not sure how that happened but resolved quickly. I would have preffered the coat I ordered to be individually bagged/wrapped inside the main order just in case the bag split and the clothes were damaged inside. That would be my only issue However I would order again.
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Posted 4 years ago
All good no issues with delivery and the item is good quality
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Posted 4 years ago
The jumper is very reasonably priced, comfy and great design
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Posted 4 years ago
Very simple process - no drama - arrived on time and quality item.
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Posted 4 years ago
I love my jackets they are both stunning. I received the items really quickly and the entire experience was a pleasure. I will definitely return as a customer. Only downside to one of the bear coats is that the sleeves are short and the loop for the button has split. But I will sew it back ~ or my grandma will 😆
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Posted 4 years ago
Dispatched and arrived quickly. Item was advertised as a coat however it is more of a cardigan. Nice quality though.
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Posted 4 years ago
Ok quality, expected slightly better material wise, but great fit!
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Posted 4 years ago
Lovely product and original print...shame the packaging (blk plastic bag and crumpled invoice) was so poorly presented and tatty
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Posted 4 years ago
Items were dispatched quickly and arrived in good time. And I love everything I got. The only downside for me is the sleeve size on the coat I chose is several inches too short for my long arms. But I loved the coat so much I have kept it!
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Posted 4 years ago
Really lovely items, was surprised that the 8/10 hoodie I bought was massive so currently have returned that and waiting for a 6/8 to come.
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Posted 4 years ago
Quick and easy order process. Goods came in a few days. Really pleased, thanks. Tiny tear in delivery bag so it would have been good/and look nicer for item to have been inside something - even tissue
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Posted 4 years ago
Lovely dress
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Posted 4 years ago
Elsie's Attic is rated 4.6 based on 3,924 reviews