Elsie's Attic Reviews

Name: Elsie's Attic
Rating: 4.63

4.6 Rating 3,924 Reviews

91 %

of reviewers recommend Elsie's Attic

4.6

Based on 3,924 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0115 846 3483

Email:

help@elsiesattic.co.uk

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Elsie's Attic 5 star review on 17th February 2021

Katherine Hegarty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dungarees are nice but absolutely not for those under 5'5... I was swamped in mine! No amount of rolling up would improve them. Wish there were different lengths available.”

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Posted 3 years ago

“Not like described in the picture. Pockets too high and nothing to fasten jacket to.”

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Posted 4 years ago

“It looked nothing like the picture and was far to big for my usual size.”

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Posted 4 years ago

“There was a mark on the bottom of the dress which was obvious. The star was made out of cheap crispy material not a soft material like it looks in the picture.”

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Posted 4 years ago

“Boots i purchased looks used, has marks and sole shows its been used. Poor quality.”

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Posted 4 years ago

“Wrong item sent.”

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Posted 4 years ago

“Took ages to come and wrong item was sent.”

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Posted 4 years ago

“Hoodie is lovely , However whole purchase from ordering to actually recieving product took ages. If you want this product don’t expect it to arrive for a while !”

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Posted 4 years ago

“I was a little hesitant about buying the jacket as it was one size for sizes 12-20 but it was such a gorgeous colour and just what I was looking for. Unfortunately I was right to hesitate. I loved the colour and material but it was far too big and very unflattering. I'm a size 12-14 and it just hung off me without any shape whatsoever. Such a shame as this would have been a great purchase if it was available in a range of sizes.”

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Posted 4 years ago

“Far too small had to give it away”

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Posted 4 years ago

“You are asking me to review you before I have even received my item, which I ordered two weeks ago. Not a great first experience so far...”

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Posted 4 years ago

“Still waiting for my order to arrive, had to wait over a week. Contacted them then got a despatch email later. Seems they hadn't managed to send out my order until I got in touch. No explanation either.”

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Posted 4 years ago

“Clothes look great, however for my first order, they sent one incorrect item out to me which I had to return and I found out once I’d removed the label on a vest top there was actually a whole in it where it hadn’t been sewn together properly. The clothes that did fit were nice and I liked the style. They did refund me quickly the clothes I returned. I’m still waiting for the replacement item that was sent incorrectly so I can’t comment on that yet.”

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Posted 4 years ago

“Item was damaged”

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Posted 4 years ago

“Delivery was very quick however the 'red' cost turned out to be much more of a burgundy colour. Also, I did expect the cost to be a bit of a loose fit due to it being one size fits all, however I'm a size 12 and the coat was extremely big and unflattering. Returns was easy”

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Posted 4 years ago

“I ordered 2 items which were sold as size 8-18 one size fits all. They are both absolutely drowning me and I'm size 12. I wouldn't like to see them on someone size 8. They should be sold as size 16-18.”

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Posted 4 years ago

“10 days since I placed my order and still waiting for it to arrive. Took me to contact Elsie’s Attic to find out where my order was only to be told they’ve just received the stock! Poor.”

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Posted 4 years ago

“I’ve purchased clothing and accessories on previous occasions and they have been great for material and size.Unfortunately, the dress I have returned for a refund was ridiculously small. Even though I ordered a 14 the label said it was M/L the dress was still far too small. Disappointing.”

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Posted 4 years ago

“Inexplicably long delivery times”

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Posted 4 years ago

“The hoodie which arrived is fantastic and now much loved by the person it was bought for. I also ordered a dress which I am still waiting for. I had a quick response once I messaged via Facebook to query why it hadn’t arrived but still awaiting a response to my query about if it can be sent first class as I have already waited a week.”

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Posted 4 years ago

Elsie's Attic is rated 4.6 based on 3,924 reviews