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Elsie's Attic Reviews

4.6 Rating 3,924 Reviews
91 %
of reviewers recommend Elsie's Attic
4.6
Based on 3,924 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Visit Website

Phone:

0115 846 3483

Email:

help@elsiesattic.co.uk

Write Your review

Fast delivery, quality clothes. Have used before and will definitely use again!
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Posted 3 years ago
Great, quick service, love my hoodie.
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Posted 3 years ago
Beautiful quality sweatshirt. Delivered promptly. Would definitely order from Elsie's Attic again. Thank you !
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Posted 3 years ago
Service fantastic!
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Posted 3 years ago
Amazing service, fabulous quality Will definitely recommend
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Posted 3 years ago
Quality fabric, super warm.
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Posted 3 years ago
I love my hoodie, I get so many compliments and queries about where I got it. Delivery was super quick too
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Posted 3 years ago
Loved my product, arrived in good condition and on time
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Posted 3 years ago
Great quality. Flexible sizing and great length. Been looking everywhere for comfy dungas and these are perfect!
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Posted 3 years ago
Received first class service which arrived in time for Christmas, ordered a Green Chunky Wool Xmas Wreath and it feels very soft and beautifully made,good quality,looks better when received it.
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Posted 3 years ago
Spent good money with them. Ordered 2 pairs of 3/4 length trousers. They were fine apart from the second pair had a bit of an unpleasant smell when they arrived. I just washed them and didn’t make any complaints. I actually left them a nice review on another site. In hindsight I think the clothing isn’t that flattering and a bit dated to be honest. I made no negative comment towards them but for some reason found myself blocked from commenting on their Facebook page. I contacted them about this via email, to which they denied blocking me. I don’t believe them since it’s not sorted 12 months on. For this reason I would never 👎 order anything else from them as I did nothing to deserve that.
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Posted 3 years ago
Placed an order on 23rd June, which was confirmed. I was then contacted on 26th June to advise that the colour was not available and would I like a different colour. Checked the website to see what was in stock and chose a different colour. Contacted again on 27th June to advise that was not in stock too! Totally disgusted and requested a full refund. Do not use this company unless you really want to be messed around!!!!
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Posted 4 years ago
Received the khaki daisy dress today - good value & nice fabric - definitely buy again
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Posted 4 years ago
The tulle skirts were great!!! I got lots of compliments! Elsie's Attic's service was quick and I had no issues at all. I will definitely order again from them.
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Posted 4 years ago
They haven’t but I’m seeing if it will let me publish a positive review as my 1 star resulted in an unavailable page.
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Posted 4 years ago
Ordered two items. Paid. Dispatch confirmed. Then they’re not in stock. I’d PAID for them. Complained and asked for a discount On a future order, as I was still £44 out of pocket and the sale was ending. I’m blocked from their Facebook page. Sweet.
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Posted 4 years ago
Christmas present for my daughter ,who is delighted with it!
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Posted 4 years ago
Amazing skirt, wonderful customer service and fast delivery
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Posted 4 years ago
Love the clothes good quality and fit well. Would give a perfect review but your 14 day return policy is to short for me I wanted to return something but found I was out of time
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Posted 4 years ago
Clothes were good quality so happy with them. The order was posted fairly quickly considering they didnt have an address for me. Not sure how that happened but resolved quickly. I would have preffered the coat I ordered to be individually bagged/wrapped inside the main order just in case the bag split and the clothes were damaged inside. That would be my only issue However I would order again.
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Posted 4 years ago
Elsie's Attic is rated 4.6 based on 3,924 reviews