SCAM - Refusing to refund my money I placed my order last month and it has never arrived. I contacted them multiple times regarding the delayed delivery and they kept advising it will be with me soon. Over a month now and it's still not here. They now claim the items have been lost and asked if i would prefer a refund or a replacement. I request the refund and have now had to request this a further 3 times. They are refusing to refund me for the items. I have also had to dispute this via PayPal. Having read all the reviews regarding them refusing to refund other people I have little hope of getting my money back. I doubt they even posted the item in the first place, the tracking only ever said that EMP advised they've sent it to Royal Mail, never anything further.