I received an item with a poor quality from an Etsy seller that it’s an health hazard. I wanted to return the item and get a full refund but the seller didn’t want to pay for the return postage. Major online shopping platforms like ebay and Amazon give full refund and return postage if the item is the seller’s vaulty. So I opened a case and reported the seller to Etsy. But Etsy did nothing. I ended up paying $70 for a return postage to get $220 refund. So beware if you shop at etsy. Their don’t have buyer protection for refund, return and substandard quality items.