Etsy Reviews

Name: Etsy
Rating: 2.14

2.1 Rating 643 Reviews

28 %

of reviewers recommend Etsy

Company Reviews

Questions

Metrics

2.1

Based on 643 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“order 4693791522 my order was cancelled a week after it was accepted the seller found a buyer who would pay a higher price IT IS SAD THE SELLER CHANGED the price I looked on ETSY sure he was selling the same item at a much higher price Unethical !!! ETSY should remove him as a seller How ever I get a feeling ETSY could care less They should contact the seller”

Helpful Report

Posted 1 day ago

Helpful Report

Posted 1 day ago

“Embarrassingly primitive website. I cannot order more than one size of the same item at a time! Once I've completed an order, the site bounces me out of the store I was at and casts me into its own Etsy cyber-void so I have to find my own way back. Etsy makes it almost impossible to find and print a receipt--at least three unnecessary steps, each difficult to find and navigate. Fortunately, I only have to use Etsy for one item I regularly purchase. I would NEVER shop there otherwise. It's a confusing disaster.”

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Posted 2 days ago

“thanks to your firm”

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Posted 1 week ago

“"Navigating a scam situation was overwhelming, but with the right help from Mrs. Doris Ashley, I managed to reclaim what was lost."”

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Posted 3 weeks ago

“All thanks to your firm”

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Posted 4 weeks ago

“NO 1 BEST SERVICE IN RECOVERING OF LOST FUNDS.”

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Posted 4 weeks ago

“Thanks Madam”

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Posted 1 month ago

“I just started selling a few items on Etsy. Well, what an awful company. Their customer support is incompetent. They keep removing one of my listings due to “medical statement” prohibition, to which I’m making none. I asked the support to elaborate where my error in listing is and they can’t state it themselves—they can only remove it. On my last sale, Etsy charge me $7+ for a shipping label and it said i had saved 30% on shipping cost by purchasing with them. Mind you, I might be new to Etsy, but I’ve been selling online longer than Etsy has been in existence and I’m quite familiar with many shipping costs. I was only shipping 5 cosmetic spatulas— 2 inch silicone spatulas. Out of curiosity, I asked the employee at the post office what that would’ve cost if I had bought directly from them. His response $4.82. So Etsy ripped me off by $3. Let alone its false advertising Time to remove my listings from there. I just wanted to try it and it’s not worth it.”

Helpful Report

Posted 1 month ago

“Losing $145,000 to a scam shattered me. I felt helpless and completely broken. That’s when I found Mrs. Mercy. Her team’s professionalism stood out right away. They didn’t sugarcoat anything—they gave me a clear roadmap and followed through with constant updates. I didn’t expect much, but they came through and recovered a large amount of what I lost. Their support made all the difference.”

Helpful Report

Posted 1 month ago

Helpful Report

Posted 1 month ago

“I am writing to express my sincere appreciation for the outstanding services provided by Alpha Recovery Firm in the recovery of funds I lost to a sophisticated online investment scam. From the initial consultation through to the successful resolution, their team demonstrated the highest level of professionalism, discretion, and technical expertise. Communication was consistent and transparent, and I was kept informed at every stage of the process. Thanks to their diligent efforts, I was able to recover a significant portion of my lost assets. I would not hesitate to recommend Alpha Recovery Firm to anyone seeking trustworthy and effective financial recovery services.”

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Posted 2 months ago

“I got my money back”

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Posted 2 months ago

“I’ve been using Tradecrypts .com for the last two months, and it has been a great experience. The platform is intuitive, offers excellent customer support, and provides reliable data. It’s a solid choice for both new and experienced traders.”

Helpful Report

Posted 2 months ago

“With Mrs. Doris Ashley's assistance, I got my money back despite their dishonesty.”

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Posted 3 months ago

“I almost lost my investment if not for the help of mrs Olivia.”

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Posted 3 months ago

“Bought a handmade gift. Product matched the photos and shipping was faster than expected.”

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Posted 4 months ago

“message Daisy on WhatsApp at +1 (505) 402-0714 with your code, and she’ll take care of your refund quickly and hassle-free”

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Posted 4 months ago

“I lost my money investing in a scam company my money was recover back via Paybackintld @ Gmail. Com whatsapp +447908545298”

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Posted 4 months ago

“Do not use Etsy. They take your order, confirm your order and take your money. That's it, they will not help after that. Stuck using my credit card company to try and get my money back”

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Posted 5 months ago

Etsy is rated 2.1 based on 643 reviews