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Etsy Reviews

2.2 Rating 635 Reviews
28 %
of reviewers recommend Etsy
2.2
Based on 635 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 43%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
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Etsy 1 star review on 26th June 2025
Anderson
Etsy 1 star review on 12th May 2025
Hannah MacDonald
Etsy 1 star review on 29th April 2025
Ramos
Etsy 1 star review on 14th April 2025
Alvaro Klein
Etsy 3 star review on 9th April 2025
Mk
Etsy 1 star review on 25th January 2025
Anonymous
Etsy 2 star review on 21st January 2025
Evelyn
53
Anonymous
Anonymous  // 01/01/2019
I just started selling a few items on Etsy. Well, what an awful company. Their customer support is incompetent. They keep removing one of my listings due to “medical statement” prohibition, to which I’m making none. I asked the support to elaborate where my error in listing is and they can’t state it themselves—they can only remove it. On my last sale, Etsy charge me $7+ for a shipping label and it said i had saved 30% on shipping cost by purchasing with them. Mind you, I might be new to Etsy, but I’ve been selling online longer than Etsy has been in existence and I’m quite familiar with many shipping costs. I was only shipping 5 cosmetic spatulas— 2 inch silicone spatulas. Out of curiosity, I asked the employee at the post office what that would’ve cost if I had bought directly from them. His response $4.82. So Etsy ripped me off by $3. Let alone its false advertising Time to remove my listings from there. I just wanted to try it and it’s not worth it.
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Posted 6 days ago
Losing $145,000 to a scam shattered me. I felt helpless and completely broken. That’s when I found Mrs. Mercy. Her team’s professionalism stood out right away. They didn’t sugarcoat anything—they gave me a clear roadmap and followed through with constant updates. I didn’t expect much, but they came through and recovered a large amount of what I lost. Their support made all the difference.
Etsy 1 star review on 1st July 2025
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Posted 1 week ago
Losing $145,000 to a scam shattered me. I felt helpless and completely broken. That’s when I found Mrs. Mercy. Her team’s professionalism stood out right away. They didn’t sugarcoat anything—they gave me a clear roadmap and followed through with constant updates. I didn’t expect much, but they came through and recovered a large amount of what I lost. Their support made all the difference.
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Posted 1 week ago
I am writing to express my sincere appreciation for the outstanding services provided by Alpha Recovery Firm in the recovery of funds I lost to a sophisticated online investment scam. From the initial consultation through to the successful resolution, their team demonstrated the highest level of professionalism, discretion, and technical expertise. Communication was consistent and transparent, and I was kept informed at every stage of the process. Thanks to their diligent efforts, I was able to recover a significant portion of my lost assets. I would not hesitate to recommend Alpha Recovery Firm to anyone seeking trustworthy and effective financial recovery services.
Etsy 1 star review on 26th June 2025
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Posted 2 weeks ago
I got my money back
Etsy 2 star review on 7th June 2025
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Posted 1 month ago
I’ve been using Tradecrypts .com for the last two months, and it has been a great experience. The platform is intuitive, offers excellent customer support, and provides reliable data. It’s a solid choice for both new and experienced traders.
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Posted 1 month ago
With Mrs. Doris Ashley's assistance, I got my money back despite their dishonesty.
Etsy 1 star review on 12th May 2025
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Posted 2 months ago
I almost lost my investment if not for the help of mrs Olivia.
Etsy 1 star review on 29th April 2025
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Posted 2 months ago
Bought a handmade gift. Product matched the photos and shipping was faster than expected.
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Posted 2 months ago
message Daisy on WhatsApp at +1 (505) 402-0714 with your code, and she’ll take care of your refund quickly and hassle-free
Etsy 1 star review on 14th April 2025
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Posted 2 months ago
I lost my money investing in a scam company my money was recover back via Paybackintld @ Gmail. Com whatsapp +447908545298
Etsy 3 star review on 9th April 2025
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Posted 3 months ago
Do not use Etsy. They take your order, confirm your order and take your money. That's it, they will not help after that. Stuck using my credit card company to try and get my money back
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Posted 4 months ago
Love supporting small businesses and the varied options on this site
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Posted 5 months ago
Supreme Assets Recovery made what seemed impossible a reality. Their team worked diligently to recover $50,000 I lost to a scam platform, keeping me informed and reassured throughout. Their dedication and success rate are unmatched. I’m incredibly grateful for their service and would recommend them to anyone in need. 𝐬𝐮𝐩𝐫𝐞𝐦𝐞 𝐚𝐬𝐬𝐞𝐭𝐬 𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲.𝐎𝐫𝐠 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 𝐚𝐭 : +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐‑𝟎𝟕𝟏𝟒
Etsy 1 star review on 25th January 2025
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Posted 5 months ago
In order to win my trust and persuade me to make additional investments, they first lured me in with promises of compensation. But after they achieved their goal, they immediately stopped making payments and vanished. To exacerbate the situation, they deleted my account without my permission, leaving me with nothing and not returning the hard-earned money. But then I heard about Ai xaLTD.COM Despite my initial reluctance, they helped and supported me at every turn. I was able to get my money back quickly because to their timely efforts and effective strategy.
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Posted 5 months ago
It was so traumatizing and I couldn't talk to no one about it after this investors left me handicapped by taking my 25,00$ stopping me from withdrawal of my hard earned money. My search for redemption begins after a very close associate of mine told me about olive Recovery Specialist and I saw a lot of reviews myself and testimonies about them, finally reached out and to my greatest surprise what I thought was impossible became possible and mind blowing. I will forever share their good work cause they saved me at a time I needed it most. You can contact them through via (WhatsApp) ‪+44 7438 6 87 236 Email : sharon—recovering—experts @ gmail . com
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Posted 5 months ago
I trusted this platform with my investment, but soon after, I lost access to my funds, and their support team stopped responding. I was heartbroken and feared my £55,400 was gone forever. 𝐋𝐮𝐜𝐤𝐢𝐥𝐲, 𝐈 𝐝𝐢𝐬𝐜𝐨𝐯𝐞𝐫𝐞𝐝 𝐄𝐦𝐚𝐢𝐥: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝟕@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐚𝐧𝐝 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +𝟒𝟒 𝟕𝟑-𝟖𝟖-𝟔𝟗-𝟕𝟗-𝟓𝟖. Their team was professional, transparent, and required no upfront fees. They guided me through the recovery process and successfully reclaimed my funds. I’m beyond grateful for their help and would highly recommend their services to anyone facing similar challenges.
Etsy 2 star review on 21st January 2025
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Posted 5 months ago
Ripped off over £300 for table setting for the festive period. We bought one item as displayed turned up completely diffrent. Etsy kept the money closed the case clearly we was ripped off. I have raised a dispute with my bank yo have this resolved will NEVER USE THIS SITE AGAIN!
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Posted 6 months ago
Be cautious with this company and its trading platform. I was drawn in by their automated trading promises, but after months, my withdrawal requests were denied, revealing it was a scam. Thankfully, I contacted COVSECLTD \\ C0M, who helped me recover my lost funds.
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Posted 6 months ago
Would leave 0 stars if I could, recently opened a shop on etsy but the first hours of opening we where almost scammed, doesn't say much for their security for sellers or buyers. Don't go near them TERRIBLE....
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Posted 7 months ago
Etsy is rated 2.2 based on 635 reviews