Etsy Reviews

2.2 Rating 584 Reviews
30 %
of reviewers recommend Etsy
2.2
Based on 584 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 42%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
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Etsy 1 star review on 17th April 2024
A M
Etsy 1 star review on 7th March 2024
Mischa Pearson
Etsy 1 star review on 28th November 2023
Jo
Etsy 1 star review on 11th November 2023
Anonymous
Etsy 1 star review on 27th July 2023
Linda. B
Etsy 1 star review on 27th July 2023
Linda. B
Etsy 1 star review on 8th July 2023
Anonymous
47
Anonymous
Anonymous  // 01/01/2019
The items I have purchased have been wonderful. But, let the buyer beware! Many of these sellers aren't creating anything. They buy from low-quality sites like Temu and sell the items as their own. I almost bought a macrame fruit holder for $17.50 on Etsy. The same one on Temu is $3.80. Several earrings aren't anything but items the seller purchased elsewhere. So, be careful. It's a great site and I've purchased one-of-a-kind items. I'm just giving Etsy corporate a heads-up as well. Be careful.
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Posted 8 months ago
Order two beautiful bracelets from ESJoradesign - beautifully made and arrived promptly Will use again in the future
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Posted 1 year ago
I use many sites to buy used items. but only Etsy have some sellers trying to show their body instead of a garment . for example ShopEvocativeVintage. I'm looking at a sweater, for example, why is she pulling it up somewhere? or some seller in underwear showing a jacket, I want to see a thing, not a bust of a saleswoman. sometimes sale looks as a channel for adults. pay attention to this please
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Posted 1 year ago
To be Honest, Etsy Changed my life. After the pandemic Hit, I Lost My Job and I started searching for ways to make money online and Luckily for me, I found Etsy. Now I'm a full-time seller on Etsy and I'm Grateful. If I can do it you can do it to Register Now and Start Selling: Etsy.me/3yZrGd9
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Posted 2 years ago
I have not received 🍫Zoe Renee Villarreal’s pencil case. Please let me know if it has been mailed. Thank you
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Posted 3 years ago
Nice plant potss
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Posted 5 years ago
I love the variety of stores and products that are on their site! I love getting personalized items as well as their wacky teacher shirts!
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Posted 5 years ago
I think that Etsy is a great cite to use for CHEAP online shopping. You need to be careful what you order sometimes and really read to make sure that’s what you’re going to get. Be overall I love Etsy and use it often!
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Posted 5 years ago
My personlised phone case arrived quickly and has looked after my phone for a year now, I love it!
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Posted 5 years ago
The products I oredered arrived quickly and are of the highest quality. Also not expensive at all
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Posted 6 years ago
I've really struggled to find shops that deliver from the UK to South Africa. finally I found one that has great products and reasonable prices
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Posted 6 years ago
So many unique items for sale that you can not find on generic shop websites.
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Posted 6 years ago
They offer a great and wide variety of products from different makers around the world and their checkout process is easy and simple
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Posted 6 years ago
Easy use of the app or website. Great variety of items at affordable prices.
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Posted 6 years ago
Lenzuola di qualità
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Posted 6 years ago
Was made and shipped by the artist efficiently and Etsy have been giving frequent update emails which I am very impressed with
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Posted 6 years ago
Good overall experience.
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Posted 6 years ago
Etsy is rated 2.2 based on 584 reviews