My account was hacked and orders a bunch of stuff on my card. I canceled my card, however the person who hacked me changed my password. (They had access to my email associated to the account.) I was unable to log in, but was worried because they had access to addresses of myself, friends and family. Since there’s no number to call for Etsy customer service, I emailed them immediately. This was in November. I received a pointless automated email a weeks and a half , “advising” to change my person. I explained AGAIN why I wasn’t able to do that, and if there was anyway to flag or cancel my account. I still have yet to get a response and it’s about to be January.