My experience with Etsy was a complete disaster. While I was travelling for two months, they deactivated all my items without letting me know about it. No emails, no internal etsy messages, nothing. When I got back I realized that my shop was empty. I contacted them but apart from a default template messages from four different people I didn't get any answers to my questions. I will be making a complaint to recover the money I paid them for my shop. I've lost many hours to build my shop and I regret loosing all that time. If I checked the reviews I'd never use etsy. It was the worst experience I've ever had with a customer services that don't care.