I ordered a nose ring off of Etsy and received the product, but the seller The elegant shoppe did not send me the gauge that I need it in ordered. I contacted the help button for Etsy to get involved. They told me in order to get a refund that I need to go buy a gauge to measure the nose so that I can get my money back. That is absolutely crazy to tell someone to buy a measuring gauge just to get my $13 back. I will never order from this place again.