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Anonymous
I've started selling on Etsy 2 weeks ago. For the first 10 days, my shop was not visible to anyone else, and I had already paid $20 to Etsy. I sent Etsy an email, and they took 7 days to reply. After 2 days of being able to sell, my account was blocked without any reason. I decided then to close my shop. I paid my balance, and I sent Etsy an email asking then to close my account. After 2 days without a reply, they didn't delete the account, then they unblocked it without my consent and started running ads. They stole $37 from me while I was sleeping. Because of the ads that I didn't want, as I had asked for my account to be deleted, I got one sale that I won't fulfill. I am unable to cancel the order, as they want me to pay for it. The customer service is terrible, they ignore you and treat you badly. I won't give Etsy one more cent. Don't sell on Etsy, you will have zero support from them. T Terrible company. I am sure they will go out of business soon, it's impossible to treat your customers this bad and get away with it.
4 years ago
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Etsy has a 2.2 average rating from 629 reviews