Absolutely SCAM company. Bought a dress, returned it within days following every step. I am super petite and once I opened the package saw how huge this dress was. NEVER EVEN TRIED IT ON, did not remove it from the hanger or plastic bag it came cover on and after several calls and insisting over email what was the status of my refund they are saying that it arrived damaged. A complete lie!!!! The dress is almost $5000. DO NOT BUY FROM THIS COMPANY. I will be disputing the charge with my credit card provider but AVOID yourself problems with this company. As they made something up to not issue my refund. This item I bought it was actually sold out, I received an email one day saying it was back in stock so most likely someone bought it before and returned it and now they want to blame me for something that DID NOT HAPPEN. Worst company to shop from. Do not buy from them!!!!!