My money was stolen by Farfetch, I mean LITERALLY!
I have been using Farfetch for a while. On my third order, I have ordered 2 sunglasses as well as some other products together.
Sunglasses shipped from sunglasshut, and in the app it’s been indicated that they will be shipped together. Once I receive the package, there was only one.
I simply file a report, call the customer service by hoping this as a simple and honest mistake that will be compensated quickly. It did not! A few days later, I received an email they can’t return because the ‘partner’ confirmed that they delivered both products.
This is quite literally stealing. I don’t see anything else here. The biggies nonsense I have experienced in online shopping so far.
I will be following my legal rights, be away from them!
1 year ago
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