Let me begin by stating that I am a platinum client of Farfetch, which has been my preferred website for shopping. Unfortunately, my recent purchases, where I tried new brands, did not fit, leading to returns. This is a common situation when buying clothes that don't suit due to size or style!!!!!
However, I was very disappointed to receive an email from Farfetch threatening to restrict my orders or close my account. This response is unacceptable, especially considering my loyalty as a platinum client. Consequently, I will be pursuing legal action against them and will no longer shop with Farfetch. This is not how a any client should be treated.
11 months ago
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