I strongly advise against using this company! They are nothing but scammers. I ordered a pair of shoes that turned out to be too large, so l returned them the very next day. Today, I received an email stating they will be sending the shoes back to me because there was some dust on the soles. I had new wooden flooring installed the same day I received them, so a simple wipe would have sufficed. It's evident that the shoes have not been worn. I've already reached out to citizens advice and starting a Facebook forum to take legal action Date of experience: August 06, 2025