At first I was skeptic about this company, because I dont usually trust any brand I see being HEAVILY promoted by instagram models, theyre getting paid so that in itself is a red flag for me. They'll say anything to sell their products whether it be true or false. Anyways, I had a few friends that ordered from them quite a few times with no issues with shipping and quality of clothing. So I said ight i'll try them. Ordered 3 different times, few weeks apart each time. With each order, I received a confirmation email almost immediately amd also a tracking number within 24hrs of confirmation. I was very pleased (btw these orders were placed between September and December. Now.... the only hiccup I encountered was my most recent order which I just received yesterday, 18 days after initial order (Dec 2nd). It is my understanding that shipping wouldve been delayed because of Black Friday/Cyber Monday so it was expected. Overall I'm still likely to shop with them again, just NOT during massive sales, I dont have the patience. OH! Before I forget, this review couldve gotten 5 stars if they had actual persons for customer care, that is non existent with this company. They only have robot agents and automated email responses. So dont try contacting them for assistance, you just wait it out, your order will arrive EVENTUALLY. Lol 😉