Fashionnova Reviews

Name: Fashionnova
Rating: 1.97

2.0 Rating 2,880 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,880 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a set for my birthday - fit like a glove! Definitely shopping again.”

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Posted 1 week ago

“Love Fashion Nova! The jeans fit perfectly”

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Posted 1 week ago

“My go-to for trendy outfits. Always getting compliments when I wear FN!”

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Posted 1 week ago

“Super fast shipping and the dress looked exactly like the pictures. 10/10!”

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Posted 1 week ago

“Everything fits true to size and the fabric feels great. Totally worth it!”

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Posted 1 week ago

“Always on-trend and affordable. My favorite online store right now.”

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Posted 1 week ago

“Obsessed with their jeans and crop tops. Perfect for night outs!”

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Posted 1 week ago

“Great customer service - helped me exchange an item super quickly.”

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Posted 1 week ago

“I love how they always have new drops. Never out of style with FN!”

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Posted 1 week ago

“Amazing quality! The product exceeded my expectations. Fast shipping and great customer service. Will definitely order again.”

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Posted 1 week ago

“Amazing quality! The product exceeded my expectations. Fast shipping and great customer service. Will definitely order again.”

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Posted 1 week ago

“Amazing quality! The product exceeded my expectations. Fast shipping and great customer service. Will definitely order again.”

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Posted 1 week ago

“Good quality product. Delivery was fast and packaging was excellent. Highly recommend!”

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Posted 1 week ago

“Great service! I was very satisfied with the product quality and customer support.”

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Posted 1 week ago

“Horrible! Never again! I bought a coat and waited wayyyy to long to receive it and the tracking said it was here and it wasn't for weeks! There is NO contact phone number its constant back and fourth emails that take forever as well. Then I finally get it and realize its cheaper now and they would not credit me for the amount as I paid more than it is selling for now. So I decide to send it back and it costs more than the coat to send it back! THEY DO NOT PAY TO SEND BACK! And now if I do send it back I will only get it refunded at what its selling for now NOT (SALE) what I paid for it originally! DO NOT BUY FROM HERE!”

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Posted 1 week ago

“The quality surprised me for the price. Really comfy and stylish pieces.”

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Posted 2 weeks ago

“Fashion Nova is the most unreliable company I’ve ever ordered from. They constantly push these huge promotions to lure people in, but the moment you place an order, they can’t keep up with the supply and demand they created themselves. On top of that, they false advertise “One Day Shipping” just to get you to check out faster—but it NEVER arrives in one day. I’ve paid for One Day Shipping multiple times and not once has it shown up on time. Instead, every order has an “exception,” which basically means they took my money and didn’t deliver what they promised. This isn’t a one-time mistake; this has happened 4-5 different times, which proves they know exactly what they’re doing and just don’t care. They refuse to refund shipping properly and try to push store credit like that fixes anything. Their customer service is useless, their logistics are a mess, and the company is misleading customers on purpose. I’m done ordering from this scam of a brand.”

Helpful Report

Posted 2 weeks ago

“The quality surprised me for the price. Really comfy and stylish pieces.”

Helpful Report

Posted 2 weeks ago

“Ordered a set for my birthday - fit like a glove! Definitely shopping again.”

Helpful Report

Posted 2 weeks ago

“My go-to for trendy outfits. Always getting compliments when I wear FN!”

Helpful Report

Posted 2 weeks ago

Fashionnova is rated 2.0 based on 2,880 reviews