Fashionnova Reviews

Name: Fashionnova
Rating: 1.97

2.0 Rating 2,819 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Questions

Metrics

2.0

Based on 2,819 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

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“I purchased 3 bathing suits for my upcoming vacation. Once I received them, I tried them on. All three were too tight. I reached out to customer service using my order number and email address letting them 𝗙𝗮𝘀𝗵𝗶𝗼𝗻 𝗡𝗼𝘃𝗮 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 +𝟭 (𝟴𝟬𝟱)-𝟯𝗢𝟭 𝟳𝟬𝟬𝟲 𝗙𝗮𝘀𝗵𝗶𝗼𝗻 𝗡𝗼𝘃𝗮 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +𝟭 (𝟴𝟬𝟱)-𝟯𝗢𝟭 𝟳𝟬𝟬𝟲 𝗙𝗮𝘀𝗵𝗶𝗼𝗻 𝗡𝗼𝘃𝗮 𝗛𝗘𝗔𝗗𝗤𝗨𝗔𝗥𝗧𝗘𝗥𝗦 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥+𝟭 (𝟴𝟬𝟱)-𝟯𝗢𝟭 𝟳𝟬𝟬𝟲 𝗙𝗮𝘀𝗵𝗶𝗼𝗻 𝗡𝗼𝘃𝗮 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 +𝟭 (𝟴𝟬𝟱)-𝟯𝗢𝟭 𝟳𝟬𝟬𝟲 𝗙𝗮𝘀𝗵𝗶𝗼𝗻 𝗡𝗼𝘃𝗮 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +𝟭 (𝟴𝟬𝟱)-𝟯𝗢𝟭 𝟳𝟬𝟬𝟲 𝗙𝗮𝘀𝗵𝗶𝗼𝗻 𝗡𝗼𝘃𝗮 𝗛𝗘𝗔𝗗𝗤𝗨𝗔𝗥𝗧𝗘𝗥𝗦 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥+𝟭 (𝟴𝟬𝟱)-𝟯𝗢𝟭 𝟳𝟬𝟬𝟲 know my issue, and asking either exchange or return for a full refund. I received a message saying my items are non returnable or qualified for a store credit. What the hell am i supposed to do with 3, size (1X) bathing suits I can't fit??? And I dont get my $82 dollars back?. Never ever again. You cant even speak to a customer representitive over the phone anymore. It took them two days to respond to my email for a payment issue I had when i first placed my order. Now this.. This is the worst customer customer service ever. They need to be sued !!!”