I placed an order on 11/29/24 for my niece birthday and it's now 12/18/24 and I still haven't received the order. I've sent them 3 emails with the same response go to the help center. The help sent just says it was shipped but the package hasn't moved since 12/12/24. This is horrible customer service there no phone number to call and the email customer services always direct you the the help center online.
5 months ago
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