Fashionnova Reviews

Name: Fashionnova
Rating: 1.97

2.0 Rating 2,811 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

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Metrics

2.0

Based on 2,811 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Schnelle Rückmeldung, Verständnis für das, was sie verkaufen, angenehmes Personal”

Helpful Report

Posted 1 year ago

“I love their clothes. It’s tough to find clothes for Latina-built girls. I’d say curvy but Fashion Nova refers to plus size as curvy and I’m not plus sizes. I’m medium-large depending on hips, butt, and bust. And although 70% of my closet is FN, the company has added $50 worth in duties when shipping to Canada. The $50 duties fee makes me think twice, hell, three times prior to making a purchase with them. -yes, my bf wears FN too!!”

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Posted 2 years ago

“i live in the Caribeans and this is the first time i've ordered from Fashionnova and there's no disappointments i got everything i ordered and they're true to size and really good quality i'm inlove! 😍 only thing is they take so long to ship but worth it tho”

Helpful Report

Posted 3 years ago

“At first I was skeptic about this company, because I dont usually trust any brand I see being HEAVILY promoted by instagram models, theyre getting paid so that in itself is a red flag for me. They'll say anything to sell their products whether it be true or false. Anyways, I had a few friends that ordered from them quite a few times with no issues with shipping and quality of clothing. So I said ight i'll try them. Ordered 3 different times, few weeks apart each time. With each order, I received a confirmation email almost immediately amd also a tracking number within 24hrs of confirmation. I was very pleased (btw these orders were placed between September and December. Now.... the only hiccup I encountered was my most recent order which I just received yesterday, 18 days after initial order (Dec 2nd). It is my understanding that shipping wouldve been delayed because of Black Friday/Cyber Monday so it was expected. Overall I'm still likely to shop with them again, just NOT during massive sales, I dont have the patience. OH! Before I forget, this review couldve gotten 5 stars if they had actual persons for customer care, that is non existent with this company. They only have robot agents and automated email responses. So dont try contacting them for assistance, you just wait it out, your order will arrive EVENTUALLY. Lol 😉”

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Posted 3 years ago

“I received the package a week or two later . the clothes were in great condition, great material for the price”

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Posted 3 years ago

“I have ordered from Fashion Nova multiple times and haven't been disappointed about anything except for their jeans. I'm 5'8 or 5'9, a tall slim girl, and I've tried 3 different pairs of jeans from them. The jeans were all above my ankles and didn't fit well around my hips. The only time I returned something is when I bought those jeans and it wasn't a complicated or long process thankfully. I have purchased bathing suits, lingerie, tops and regular pants from them. They have good quality clothes for good prices and they're always having a sale.”

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Posted 3 years ago

“There’s a website called SHOPINGNOVA.com that comes up while searching fashion nova. Has anyone ordered products from here? I’m wondering if it’s a scam sight🤔”

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Posted 4 years ago

“I have soo many clothes and shoes from fashionnova. Most products they feel great and look great, but some others they just don’t last a long time. But the prices are good. Another thing is that because i live in Cyprus and we are in the EU I have to pay a tax every time, but to me that’s justified because it’s the only place i can find clothes for my body type.”

Helpful Report

Posted 4 years ago

“all the reviews seem pretty bad & idk why.. i love fashion nova clothes & everything is always true to size! the ONLY disappointment is trying to return clothes & it’s not really anyone you can speak to to guide you.. but this is the best place to shop!”

Helpful Report

Posted 4 years ago

“I ordered from Fashion Nova on the 9th and my package arrived today (19th), and I am really pleased with what I received! Everything fit nicely and it came fast! Thank you!!”

Helpful Report

Posted 4 years ago

“I am always pleased with everything I order from fashion nova. The shoes I’ve ordered have been great quality. The pants I’ve ordered have also fit nicely. I only had an issue with one pair of bottoms, they were stretchy shorts and didn’t fit like they had shown. It seems they may have been a 3rd party brand, not directly from fashion nova. And when I went to return them it was more than I bought them for to return. Other than that I usually like the things I purchase.”

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Posted 4 years ago

“Never have a problem with ordering always come in real quick even with regular shipping the only reason I gave a 4 star was because I have to pay everytime I return a item..... But on the up scale returns are made quick with no problem”

Helpful Report

Posted 4 years ago

“Ordered 5 items -all fitted perfect,however the quality of Buenos Aeries cardigan/jumpsuit was really bad."Sounds like fun"bodysuit is amazing,bandage skirt & the "Chapter Close"blouse I've ordered are also very nice:fitting+quality is very good. Delivery to Dubai was quiet fast & info/updates correct.Customer service agents are efficient & helpful too.And prices are very good for the product.”

Helpful Report

Posted 4 years ago

“I love it because I am 5'9 and the pants are actually Long enough for me! 140 pounds and the size medium or size 9 fits like a glove. Super comfy clothes!”

Helpful Report

Posted 4 years ago

“I have ordered from Fashion Nova 3 times and each time i’ve been very happy. If you are ordering internationally like me (to Ireland) you may run into problems with paying taxes via GFS which can seem like a scam but it is 100% legitimate. It took exactly 2 weeks for my parcel to arrive (i ordered 5 dresses) and each one was perfect. The quality was great and the size matched. I recommend reading all reviews on their clothing carefully to guide your decisions and avoid problems. There customer service always responds within 24 hours and are quite helpful (i emailed about 3 times because i get worried and paranoid easily but each purchase i’ve made ended up being successful)”

Helpful Report

Posted 4 years ago

“I will happily buy from them again! Quality doesnt suck and they actually fit true to size. I am 5'9.5 145 pounds and a medium or size 7 or 9 fits perfectly. For the prices you cant go wrong.”

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Posted 4 years ago

“I order a lot from them and this is the only time this has happened (delayed delivery) i guess to many orders”

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Posted 4 years ago

“I’ve order from them couple of times and I love there clothes”

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Posted 4 years ago

“I have always shopped from them since 2017, and I’ve never had any problems with my orders. The shopping sometimes takes little longer, but I’ve always got my items in a good condition and right sizes. I love their discounts, and i got 50 percent off on Black Friday deal which was awesome. Never had any issues. I love their clothes and the affordable prices. ❤️”

Helpful Report

Posted 4 years ago

“I love fashionnova for the most part. Some clothing is poor quality material but most of it is prett good and everything always fits so well 💕. Literally only place i get my pants from”

Helpful Report

Posted 4 years ago

Fashionnova is rated 2.0 based on 2,811 reviews