Fashionnova Reviews

2.0 Rating 2,811 Reviews
23 %
of reviewers recommend Fashionnova
2.0
Based on 2,811 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 33%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Tell us how Fashionnova made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Fashionnova 1 star review on 22nd August 2023
Anonymous
Fashionnova 1 star review on 28th February 2023
Ms Madaf
Fashionnova 1 star review on 28th February 2023
Ms Madaf
Fashionnova 1 star review on 28th February 2023
Ms Madaf
Fashionnova 1 star review on 28th February 2023
Ms Madaf
Fashionnova 1 star review on 27th February 2023
Anonymous
Fashionnova 1 star review on 27th February 2023
Anonymous
28
Anonymous
Anonymous  // 01/01/2019
Okay so, here is an HONEST review from someone who has been shopping on Fashion Nova for a long time. There are cons and pros to buying from this site and I will list them all here. The CONS of this site are: - A LOT of clothes are see through so AVOID anything white in my opinion. - You have to pay for returns and a lot of items are final sale, so what you buy is what you get almost unless you wanna pay to get a new one it's not really worth it. - Customer service sucks and they hardly will ever get back to you. The PROS of this site are: - I've gotten some of the best clothes from this site. My favorite items are jeans and bodysuits. Anything black will always be a good buy. Shoes are amazing too. - I'm personally not plus size but they have a wide selection for those who are and models displaying it. - I've never had an issue with something fitting me wrong, I love the way their clothes fit me. - I see a lot of comments about shipping. I usually get overnight and never had an issue. If you order on a non business day or AFTER a certain time, it won't be 1 day, it will be 2 day. So make sure you read the fine print when choosing shipping and look at the time. -They ALWAYS have a 30% off coupon. Use the google chrome extension called HONEY and you will always find a coupon. TL;DR I REALLY love the clothes i've gotten on Fashion Nova but i've done a lot of trial and error with what to order. Don't order anything white and pay attention to the size chart. Pay attention to the time/day you are ordering if using overnight shipping or IT WILL be 2 day.
Helpful Report
Posted 5 years ago
Great fit. True to size
Helpful Report
Posted 5 years ago
I've had great experiences with Fashion Nova. Cute clothes and FAST shipping! Even with standard shipping, I always get my package within two days.
Helpful Report
Posted 5 years ago
1) Great clothes but many things don’t be in stock. 2) I pay for two day shipping that turns into 2 week shipping. 3) I love everything add more red items to plus size😌
Helpful Report
Posted 5 years ago
I bought a few of there matching sets and they are exactly what I was expecting!! All the pieces have great matieral are comfortable and so sexy for a good price Fashion nova really has good matching set and great quality jeans every woman needs to check them out from casual wear to dressy to even sexy work wear!!
Helpful Report
Posted 5 years ago
I just got Fashion Nova’s Living in a Dream formal dress and I’m IN. LOVE. I was a little nervous it wasn’t going to make it in time by NYE and it did. I have gotten so many Fashion Nova dresses for special occasions and they are truly the best at making a statement and hugging every curve! The last dress I ordered before this never made it to me in time, because they were moving to a new distribution center, so I was bummed about that. But I did receive a full refund. I think they DEFINITELY need to work on their customer service, as I’ve read so many people not receiving anything from Black Friday even. It’s very hard to get in touch with their customer service center... hopefully they work on that, as well as their inventory on their website. I would say if you want to order, try not to order a ton of items at once, order a month in advance just to be safe, and steer away from popular times of ordering. The only reason I’m giving them 4 stars is because their clothing always makes me feel so confident!
Helpful Report
Posted 5 years ago
I have shopped with Fashionnova twice and have to say I definitely will be again. I haven't had any issues with my purchases every thing fit just right!( I saw alot of negative reviews and I am sorry some encountered issues.) My deliveries have been on time as stated. I am a happy customer!
Helpful Report
Posted 5 years ago
How i love this website. Shipping is always super fast and the clothes are true to the size.
Helpful Report
Posted 5 years ago
Fashionnova is rated 2.0 based on 2,811 reviews