Fashionnova Reviews

Name: Fashionnova
Rating: 1.97

2.0 Rating 2,886 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Fashionnova made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received the package a week or two later . the clothes were in great condition, great material for the price”

Helpful Report

Posted 5 years ago

“I have ordered from Fashion Nova multiple times and haven't been disappointed about anything except for their jeans. I'm 5'8 or 5'9, a tall slim girl, and I've tried 3 different pairs of jeans from them. The jeans were all above my ankles and didn't fit well around my hips. The only time I returned something is when I bought those jeans and it wasn't a complicated or long process thankfully. I have purchased bathing suits, lingerie, tops and regular pants from them. They have good quality clothes for good prices and they're always having a sale.”

Helpful Report

Posted 5 years ago

“There’s a website called SHOPINGNOVA.com that comes up while searching fashion nova. Has anyone ordered products from here? I’m wondering if it’s a scam sight🤔”

Helpful Report

Posted 5 years ago

“I have soo many clothes and shoes from fashionnova. Most products they feel great and look great, but some others they just don’t last a long time. But the prices are good. Another thing is that because i live in Cyprus and we are in the EU I have to pay a tax every time, but to me that’s justified because it’s the only place i can find clothes for my body type.”

Helpful Report

Posted 5 years ago

“all the reviews seem pretty bad & idk why.. i love fashion nova clothes & everything is always true to size! the ONLY disappointment is trying to return clothes & it’s not really anyone you can speak to to guide you.. but this is the best place to shop!”

Helpful Report

Posted 5 years ago

“I ordered from Fashion Nova on the 9th and my package arrived today (19th), and I am really pleased with what I received! Everything fit nicely and it came fast! Thank you!!”

Helpful Report

Posted 5 years ago

“I am always pleased with everything I order from fashion nova. The shoes I’ve ordered have been great quality. The pants I’ve ordered have also fit nicely. I only had an issue with one pair of bottoms, they were stretchy shorts and didn’t fit like they had shown. It seems they may have been a 3rd party brand, not directly from fashion nova. And when I went to return them it was more than I bought them for to return. Other than that I usually like the things I purchase.”

Helpful Report

Posted 5 years ago

“Never have a problem with ordering always come in real quick even with regular shipping the only reason I gave a 4 star was because I have to pay everytime I return a item..... But on the up scale returns are made quick with no problem”

Helpful Report

Posted 5 years ago

“Ordered 5 items -all fitted perfect,however the quality of Buenos Aeries cardigan/jumpsuit was really bad."Sounds like fun"bodysuit is amazing,bandage skirt & the "Chapter Close"blouse I've ordered are also very nice:fitting+quality is very good. Delivery to Dubai was quiet fast & info/updates correct.Customer service agents are efficient & helpful too.And prices are very good for the product.”

Helpful Report

Posted 5 years ago

“I love it because I am 5'9 and the pants are actually Long enough for me! 140 pounds and the size medium or size 9 fits like a glove. Super comfy clothes!”

Helpful Report

Posted 5 years ago

“I have ordered from Fashion Nova 3 times and each time i’ve been very happy. If you are ordering internationally like me (to Ireland) you may run into problems with paying taxes via GFS which can seem like a scam but it is 100% legitimate. It took exactly 2 weeks for my parcel to arrive (i ordered 5 dresses) and each one was perfect. The quality was great and the size matched. I recommend reading all reviews on their clothing carefully to guide your decisions and avoid problems. There customer service always responds within 24 hours and are quite helpful (i emailed about 3 times because i get worried and paranoid easily but each purchase i’ve made ended up being successful)”

Helpful Report

Posted 5 years ago

“I will happily buy from them again! Quality doesnt suck and they actually fit true to size. I am 5'9.5 145 pounds and a medium or size 7 or 9 fits perfectly. For the prices you cant go wrong.”

Helpful Report

Posted 5 years ago

“I order a lot from them and this is the only time this has happened (delayed delivery) i guess to many orders”

Helpful Report

Posted 6 years ago

“I’ve order from them couple of times and I love there clothes”

Helpful Report

Posted 6 years ago

“I have always shopped from them since 2017, and I’ve never had any problems with my orders. The shopping sometimes takes little longer, but I’ve always got my items in a good condition and right sizes. I love their discounts, and i got 50 percent off on Black Friday deal which was awesome. Never had any issues. I love their clothes and the affordable prices. ❤️”

Helpful Report

Posted 6 years ago

“I love fashionnova for the most part. Some clothing is poor quality material but most of it is prett good and everything always fits so well 💕. Literally only place i get my pants from”

Helpful Report

Posted 6 years ago

“Okay so, here is an HONEST review from someone who has been shopping on Fashion Nova for a long time. There are cons and pros to buying from this site and I will list them all here. The CONS of this site are: - A LOT of clothes are see through so AVOID anything white in my opinion. - You have to pay for returns and a lot of items are final sale, so what you buy is what you get almost unless you wanna pay to get a new one it's not really worth it. - Customer service sucks and they hardly will ever get back to you. The PROS of this site are: - I've gotten some of the best clothes from this site. My favorite items are jeans and bodysuits. Anything black will always be a good buy. Shoes are amazing too. - I'm personally not plus size but they have a wide selection for those who are and models displaying it. - I've never had an issue with something fitting me wrong, I love the way their clothes fit me. - I see a lot of comments about shipping. I usually get overnight and never had an issue. If you order on a non business day or AFTER a certain time, it won't be 1 day, it will be 2 day. So make sure you read the fine print when choosing shipping and look at the time. -They ALWAYS have a 30% off coupon. Use the google chrome extension called HONEY and you will always find a coupon. TL;DR I REALLY love the clothes i've gotten on Fashion Nova but i've done a lot of trial and error with what to order. Don't order anything white and pay attention to the size chart. Pay attention to the time/day you are ordering if using overnight shipping or IT WILL be 2 day.”

Helpful Report

Posted 6 years ago

“Great fit. True to size”

Helpful Report

Posted 6 years ago

“I've had great experiences with Fashion Nova. Cute clothes and FAST shipping! Even with standard shipping, I always get my package within two days.”

Helpful Report

Posted 6 years ago

“1) Great clothes but many things don’t be in stock. 2) I pay for two day shipping that turns into 2 week shipping. 3) I love everything add more red items to plus size😌”

Helpful Report

Posted 6 years ago

Fashionnova is rated 2.0 based on 2,886 reviews