FN charged my debit card without authorization and refused to cancel the order although I contacted them immediately afterwards I ordered a couple of items from fashion nova and when they arrived, some of the items did not look anything like the pictures online, so I sent them back to get a refund. Fashion nova made me pay for return shipping and they also only issued a gift card refund. I went online again last night to place an order using the gift card that I was issued and they charged my debit card instead of my gift card. I called them immediately to cancel the order and refund me my money however they refused. I would like to get my money back as I didn't authorize them to charge my debit card; I wanted to use my gift card. I should not be able to take money out of my account without my permission.
4 years ago
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