Feb 4, 2021 Ordered $210 worth of clothes and a pair of shoes. During delivery process the package was marked damaged before it came to me and returned to the warehouse. To be clear the package was never delivered due to damages. I Was told by Fashion Nova That I will be issued a store credit minus the shipping fee in a few days. Of course I told him I did not agree with me being charged shipping fees for something I never received and I didn’t want store credit because everything I really wanted was sold out in my size. At this point I just wanted a full refund and not store credit. Fashion Nova gave me a hard time saying they don’t issue refunds for returns at all only store credit. I explained to them this was not a return because I never received the items in the first place. I just want a full refund for the items that I ordered and never received. I am currently awaiting 3-5 Business days for my money to be returned even though the representative said I will most likely have to call back. What a headache not with the trouble.