I ordered a jacket and never received it. They claim it was delivered to me but I never received my package. I’ve been going back and forth with them and the delivery service they use which is OnTrac which is also a horrible service itself. NovaMen has horrible customer service, when I explained to them my situation they said they couldn’t give me a refund but instead gave me a 25% discount on my next purchase. OnTrac is a company of thieves.
4 years ago
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