Out of the last 5 orders I’ve made, one order for $418 never arrive and this last order of $245 still hasn’t arrive and still no details from the carrier. I ordered it 14 days ago. On the $418 order that was lost, they didn’t even refund the full amount. I was out about $30 for nothing. I’m done ordering from fashion nova, I’m tired of wasting my money with them. They aren’t good anymore. I order every month a bunch of stuff for the past 3 years or so but they mess up so much and you can’t even speak to customer service and when you email them, they don’t even answer questions, they just sent a 5 or 10 dollar gift card. I emailed them for about a month before they finally admitted to losing my order and refunding some if my money back. Worst customer service ever.