Think very hard before you order from Fashion Nova because your package may never arrive. I placed an almost $90 order, which may not be a lot to some people, and never received my package. Tracking said that it was placed in a parcel locker. I checked my mailbox 30 minutes after I received the notification, and there was no package nor notice regarding a delivery in my mailbox. I contacted Fashion Nova, and they basically said oh well, we shipped it. That was 5 days ago, and Fashion Nova will not allow me to submit a claim for a lost package. I feel very disappointed because I needed that outfit for my 45th High School reunion. I guess I will have to eat that loss because I will not receive a refund or store credit. Perhaps I am wrong and I could be however, in MY opinion, that is terrible customer service.
2 years ago
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