Is it legal to withhold customer's funds when orders are delivered to the wrong address!!!!. IF YOU HAVE FUNDS TO GAMBLE WITH ONLINE, FEEL FREE TO ORDER FROM FASHIONNOVA
I purchased a lot of items from this company and separated them into three orders. One of my order was delivered to me and the other two were incorrectly delivered by their courier to a different address. I reached out to the shipper for proof of delivery. The pictures provided by the courier have been emailed to FASHIONNOVA. The proof of delivery clearly shows that my items were delivered to two different houses, my home and an unknown address. I have reached out on several occasions for my refund but I am yet to receive any viable response. There is no live chat or phone number, just an automated email response from an unknown customer service representative. I am being penalized for error made by their shipper. I am about to loose over $300 dollars.
AGAIN, DO NOT ORDER FROM THE ONLINE STORE.. IF YOU HAVE ISSUES, YOU ARE ON YOUR OWN.
2 years ago
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