I ordered two pairs of jeans from Fashion Nova. They literally sent me a size 7, instead of a size 1 and neither of the jeans were the Fashion Nova brand. Nowhere on the site does it say that either product was YMI or I&M Jeans. In fact, they mailed me a size 7, instead of a 1, because Fashion Nova re-branded them and put a paper label on them saying they are a size 1, despite the jeans having a tag saying it's a size 7. They told me I could not get a refund, I can only get store credit despite the fact they sent me a product six sizes too big. AND I have to pay for the shipping costs for their mistake. I tried to call their customer service line about ten times. It is just a continuous loop where you have to leave a message and no one calls you back.
5 years ago
Fashionnova has a
2.0
average rating
from
2,811
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.