Anonymous
If I could give negative stars I would. Fashion Nova is such a joke. I haven't even gotten any of my clothes yet and I'm already sure I'll never be ordering from them again! I tried to order some pants from them for my Halloween costume and I ordered it 3 weeks before so I didn't take any chances on it being late. I noticed a week before that I hadn't received an email saying it had shipped. I tried calling to determine the status and come to find out they don't have a phone number. So I emailed and it said they would get back to me within 24 hours. Well, 72 hours pass by and they say that it hasn't been shipped yet and it was still being processed and to allow 7 more days for it to process (its already been 2 weeks since I ordered it.) They also deleted my apartment number and used my complex name instead and when I told them to change it back they said it was out of their hands. Then they tell me that If it gets shipped back to them that they will only give me store credit instead of giving me my money back. This is the 1st and only time I've ever ordered from them and this will definitely be my last! Unless you don't care about awful customer service or don't need any of your things anytime soon then don't bother with Fashion Nova!
5 years ago
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Fashionnova has a 2.0 average rating from 2,806 reviews

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