I placed an order on October 12th, October 18th, 19th and 20th. None of my orders have shipped. I spent a total of $503.74. I placed my first order on the 12th, and on the 18th I noticed it still was not fulfilled. I didn't think much of it at first. (I ordered more on the 18th/ 19th / 20th because I wanted to break up my purchases) It is now October 28th and NONE of my orders have shipped. What really pisses me off is they have the worst customer service. I emailed numerous times and I have not received ONE response. I just keep getting the generic " we will be in touch in 48-72 hours bs" ] Questions below: Was your delivery on time? ( Not applicable because they HAVE NOT shipped my items.) How did you communicate with the company? (Not applicable because I have sent NUMEROUS emails, and I have not received any real response. All I receive is an automatic robotic response that says I will be contacted in 48-72 hours, and it NEVER happens. I tried calling the " customer service number" and it's impossible to get a human. They refer you to the website to contact them, THE SAME email address and website messaging system I have been using and receiving NO response)