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Traciey
Placed order October 17th. It’s November 9th. Still marked as unfulfilled, no tracking number, no shipment, no response to emails other than a generated response saying it takes 7 to 10 business days and there is a slight delay. Mind you i had two day shipping. Yet they are on social media daily, they are also posting fake reviews. They also keep sending generated emails and Tex with the little coupons. I can’t even get my order that i paid for almost a month ago nor response. My money was take the day i ordered. I have been shopping with them for a long time. I have five daughters so we spend a good deal of money. However lately they are getting worse and worse with shipping and also feel they don’t owe an explanation. You can’t send the same emails stating 7 to 10 days when it’s been 30. Poor customer service or should i say non existent. Bad business.
6 years ago
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Fashionnova has a 2.0 average rating from 2,867 reviews