Fashion Nova has to be one of THE WORST online clothing companies I've ever dealt with. They have great clothing items, but their customer service is GARBAGE. I made an order on October 18th, never received my order and then was issued a refund on November 2nd that I still have never received. I have tried reaching them via phone several times, have left messages and sent e-mails to no avail. They have over $100 of my money that was supposed to be refunded. They said I would get it in 7-10 business days. I haven't seen anything, and the 10 business days have passed. Someone needs to blow up their headquarters and their distribution center.