I placed my order with 2-day shipping on 11/25/18 and it hasn’t shipped or updated since. Multiple attempts to email them after the processing time of 7-10 business days had passed and now I just receive automated emails saying to stop contacting them. I’ve attempted to outreach to them via phone by calling their contact number during their “open hours” and will be on hold waiting for 30 minutes before their automated system tells me their buisness hours then terminate the call- I’ve never been able to speak to an actual human representative!! I’ve never in my life had this much trouble receiving any information about an order! I spent almost $200 in dresses for events that have now passed! Reading other reviews are in the same boat as me, and now I’m terrified I will never receive my order or my refund. I know FN has been okay to people in the past but this Black Friday they really messed up and now will forever be a scam in my book. Please do yourself a favor and NEVER buy from this site. (Also I know for a fact FN has been planting positive reviews all around the internet as an attempt to clean up the mess they made and make their average rating better.) WE SEE YOU FN- you’re not fooling anyone.