Login
Start Free Trial Are you a business? Click Here
NEVER AGAIN
Ordered a jumper on the 5th of December. On the website, during check out, it said 2-3 day shipping. I assumed that my order would have been delivered and received by the weekend. After 4 days I emailed asking for more information. It was then that I received full detail of the 7-10 days to PROCESS orders, and then they're shipped out. That was the first red flag. Days later I get an email saying my order had been shipped. It took 4 days total for me to receive it (not the 2-3 that I selected at checkout). That was the second red flag. Then my order didn't even include the jumper i ordered!1 just the bra adhesives. i email again about the error only to get a prewritten apology email stating that they received a lot of orders and blah blah since black Friday, so some things were out of stock. THAT INFORMATION WAS NOT AVAILABLE TO CUSTOMERS ON THE WEBSITE AND WAS ONLY GIVEN AFTER COMPLAINING. 3rd red flag. Now im waiting for my order to be refunded. I only tried shopping with them because my friend referred me, but never again. The lack of transparency and correct information was so subpar.
6 years ago
Read Fashionnova Reviews
Fashionnova has a 2.0 average rating from 2,867 reviews