I ordered from Fashion Nova 24 days ago and y’all took the money out right then and I was really excited to get theses gifts for my daughter but as the day continued to pass by and still no tracking number and nothing being mailed out I was getting really discouraged and I sent a couple of emails trying to figure out what was going on and I would get a response that they were working on it and then about a week after that email I got one saying that if they couldn’t get the order sent out in time the would just refund my money but I didn’t want a fund I wanted my product since I already waited for 20+ days and then I get a email today telling me that my money will be refunded back to me and that my order was canceled so I called and spoke to someone and told them that I have been waiting for 24 days and that I wanted the product not a refund and that I wanted to know why they refunded me the money and she tells me that they had to refund me the money because my bank stopped it and I’m like no you took the money out like 24 days ago and it went through and she tries to tell me that it was my banks fault and that it will take up to 7/10 business days for me to get my money back but it I want to reorder it I can but I won’t get the discount that I got on Black Friday and that I still won’t get it before Christmas and I’m like this makes no sense. So I call my bank and make sure they didn’t do anything to cause this and they said the same thing I did that y’all took the money out 24 days ago and it went through and they haven’t done anything to cause it cancel.i don’t understand why you would conduct your business like this and now my daughter will not get the three things I order from you because y’all messed up NOT MY BANK. You actually think I would order something again before I get my refund back so I will be spending even more money with you guys and I’m supposedly going to trust that y’all will follow through this time and get my order to me I think not. I’m really disappointed that you would do this to a customer and to my daughter. I tried calling to talk to someone else about what my bank said see if you would make it right but could never get through. My order # Sent from my iPhone