I ordered four items on November 15th. I was supposed to get my stuff shipped in 2 days free shipping. It is December 21st, a few days away from Christmas and I still don't have my items. Not one of my items have showed up, I have received no updates and is not even shipped. I contacted fashion Nova about five times now. The first time they said they haven't forgotten my order it will be arriving very shortly, it's delayed. I didn't get any response the next three times when they said they will get back with me 24 hours. Last time, they told me to stop emailing them because they have multiple orders and it's currently being worked on. They are very unprofessional with how the way they handle orders. I am tired of waiting, they haven't shipped my order at all and others. However they continue to restock, create more sale codes and create more free shipping instead of taking care of the orders that people ordered first and still currently waiting on. This place is an absolute joke. This is the first time in two years I've had this experience with Fashion Nova. They told me to either continue to wait for my items or I could cancel at anytime and I'll receive store credits. If I cancel my order, they will not even give you your full refund or full store credit of what you paid. This business is very unorganized and should be shut down. They have the most careless and terrible customer service ever. It seems like they care more about the money then taking care of their customers. I work hard for my money and I don't play when it comes to it. Everybody spend their hard-earned money for this place to get their orders and they could care less. I am done with this website, I will not return to them ever again. They are horrible.