Ordered an item over two weeks ago and still have not received it or any form of an update! I have called numerous times and the customer service just keeps looping you back to messaging on the website. I have sent three different emails and have not received any sort of reply. The WORST customer service! I cannot even BELIEVE this brand has such a huge following on social media and so many "influencers" pushing it! WORST WORST WORST! Everyone on here PLEASE file a complaint with the Better Business Bureau so they can be shut down. I WANT MY MONEY BACK!! THIEVES!!!