This is one of the most horrible places to purchase clothing, boots, shoes, etc. Nothing ever fits as if everything is made in China. To send items back, customers have to pay for shipping; it takes over two months to receive a gift card for items returned because they simply refuse to give refunds; customer service is horrible as you can barely reach a live person over the phone; the owner of the company takes everything in but gives nothing back. JUST GIVE ME BACK MY REFUND! I am tired of sending merchandise back because you fail to refund customers by having such an ill policy of not giving refunds back for items returned. The sad thing is- this company will never go out of business because people are pressed to by their cheap clothing. I don't plan on continuing to purchase from this company; however, I have no choice but to keep returning items until I find something that fits because the CEO has such a crappy policy. I am a relatively small person. SOOOOOOOOOOOOO tired of dealing with this company- just wish they would give me back my refund. I am spending more money to send things back.