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Unsatisfied
If I could I would rate them 0 stars! My first purchased was a jumpsuit. When I received it, it was too long and big on my waste so I decided to send it back. When I called they said they can not refund me my money but that they can send me a gift card with the amount I payed minus the shipping. Then they proceed to tell me in order to send the item back I would have to also pay the shipping. Okay that’s fine so I did so. Then I received my gift card through email and decided to go and buy something from there website. Wen I put my gift card in formation I’m guessing it did not go through because since I had my debt card on file it took that instead. So I immediately called my bank to cancel this transaction and I went ahead again and made the same purchase except this tome using my gift card. When I called fashion nova to let them know they informed me that I. An refuse the package or intercept the package but either way they would not refund my money back that they would be sending another gift card! This shop is ridiculous! They need better service on how to accommodate people for the money they are spending at their stores!! First and last experience with them!
6 years ago
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Fashionnova has a 2.0 average rating from 2,867 reviews