I placed an order on the 5th of January. I received an alert saying I would receive my order on the 7th. I was excited at how fast I would receive my products. Here it is the 29th and I still haven't received anything. I went online to track the order and it said that it was being returned to sender because they didn't put my name on the package. Emailed Fashion Nova several times and they said they cannot do anything until they receive the package. 3 weeks later No credit to my account, No email, No nothing. Finally googled a contact number spoke to someone and told me I had to put in a claim with USPS because they still have yet to receive my package. So I put the claim in and it was approved 2 days later and FN still haven't credited my account, Long story short. Fashion Nova sucks. Once I use my credit and pray i receive my package I am never ordering from them again