Their customer service is absolute trash. They shipped my order using ONTRAC-- a regional shipping carrier so notoriously bad that I would not have ordered had I known that's who they used-- so of course I didn't get my order. I contacted customer service, and not only are they not helping me, but their representative "Fern" was *openly hostile* when I asked that someone actually help me instead of repeatedly sending me the exact same form letter.
6 years ago
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