WORST CUSTOMER SERVICE EVER !!!! 1. They Dont even give refunds, They only give store credit. 2. They dont take responsibility for when items are missing or your package is not recieved. 3. They have a bogus phone number, you can NEVER get to actually speak to someone over the phone. Feb 14 I ordered a package. Feb 18 (Presidents Day) it says package delivered. 1st off post offices are closed on holidays so how was a delivery even possible? Long story short it is now Feb 24 and I have yet to recieve my package. My birthday is on Friday and I dont have my shoes, IM Very Very Livid at this point. This is like the 3rd or 4th time I am having with Fashion Nova. Im over it. Fashion Nova is to Popular to have such POOR CUSTOMER SERVICE. I will no longer order from this site ever again !